To be on the leading edge of Technology and Innovation.
In line with its policy of ongoing improvement, Kohler Engines is renewing its Reggio Emilia production facility, which was recently recognised as the Kohler Group's international design and development centre for diesel engines. The company is now sporting a new look. The old company colours have given way to a more contemporary coal grey that better reflects the subtle shades of Kohler engines.
But the most significant new development is the establishment of the Demo Area - a space devoted to introductions and demonstrations that enables customers and partners to hold events reserved for dealers and distributors. The project expresses the company's perspective on the "Customer Experience", according to which Kohler Engines consistently provides top-notch support to customers not only as a supplier of products, but also in the field of service and technical assistance. Kohler is an innovative partner that meets the very highest standards of quality through cutting edge technology and a global support organisation for customers.
You Design, because the customer is the core of our product. In 1933 Adelmo Lombardini and his brothers founded the company, when agricultural mechanics was just at the beginning. This was the first seed in a long success story and a winning intuition because it was founded on the profound value that each single engine must be made perfectly, with high quality standards usually reserved to works of art. Today, Lombardini is the undisputed leader in Europe for diesel engines production and this achievement is not just the result of product innovation and quality, but is also due to the attention we pay to our customers. A thorough pre-sales service aims to understand every customer demands, turning it into a tailor made product. The versatility and wide range of our products and the competence of the staff turn into impeccable customer service: our expertise and competence in engines is guarantee of perfect suitability to the machinery they will be installed in. Every piece version is created upon requirements and our specialized technicians or applications department can even install they directly on the machinery. A trusted solution to make our engine become your engine - just yours.
iService, the new multimedia platform which adds the increased availability and ease of use offered by technological evolution to the traditional tool for viewing technical manuals.
This innovative solution combines efficiency and effectiveness of information in a single environment containing the entire Kohler Engines aftersales universe: use and maintenance manuals, workshop manuals, spare parts catalogues, and the entire area dedicated to the warranty system. The system also offers the opportunity to take advantage of online distance learning and to assess the level of expertise attained via an automatic testing system.
The system is initially only available for KDI engines, but will be progressively extended to cover all KOHLER Engines petrol and diesel product ranges.
The platform, which has been designed to meet the needs both of the service network and of end users, offers simple and intuitive interactive contents, which can be easily accessed from smartphones and tablets as well as PCs.
Change, progress, invention, development, news. There can be a lot of definitions but only companies able to innovate can be competitive and excel on competitors. KOHLER Engines has ambitions and resources to become a main global player in the world of diesel engines. A world with a cut-throat competition and where new market shares can be conquered only by improving or innovating strategic processes such as acquiring new customers, developing new products, working on operations and customer support.
For this reason we have decided to launch a new initiative, "INNOVATION PARTY".
Cycle of seminars held by professionals will help us understand how and when innovation is realized, giving food for thought on new technologies and calling to action all of us.
In the second step of "INNOVATION PARTY", all the employees will have the chance to actively participate to the project with our proposals, hints and ideas that could become reality!
We are the main source of change: Innovation begins from small actions we decide to do in order to improve products and services' quality that we provide to our customers.